FAQ
FAQ — Kalyani Optic
Quick answers about frames, lenses, contact lenses, sunglasses, orders and care.
Quick guide: Match frame width to your face. Look for temple/bridge/eye sizes shown as 52□18-140. Acetate = bold color choices; metal/titanium = lightweight. For progressives choose taller lens height.
- Bridge fit: must sit comfortably — not pinch or slip.
- Temple length: arms should rest behind ear without pressure.
- Try via photo: Send a front-face photo and we’ll recommend sizes.
Short answer: For heavy screen use choose Blue Cut + AR. For multiple viewing distances choose Progressive. For driving choose Polarized.
Options: Single Vision, Progressive (no line), Blue Cut (HEV filter), Anti-Reflective (AR), Photochromic (Transitions), Polarized (sun use), Hard Coat (scratch resist).
Daily disposables = hygienic & no cleaning. Monthly = cost-effective. Toric for astigmatism. Multifocal for presbyopia.
Care: wash hands, rub & rinse with solution, store in fresh solution, replace case every 1–2 months. Do not rinse with tap water. Remove if red/irritated.
Choose 100% UVA/UVB protection. Polarized helps reduce glare for driving and water. Photochromic lenses darken outdoors and clear indoors — great for mixed use.
On the Upload Prescription page, attach a clear photo/PDF. Include PD if available (or measure at home using a mm ruler + mirror). You can also WhatsApp it to +91 99719 43697.
Processing: 1–3 business days. Prescription lenses: 4–10 days. Contact lenses: 2–5 days. Returns: custom lenses non-returnable unless defect. Damaged/wrong items — contact within 48 hours with photos.
Use AR+hard coat for durability, microfibre cloth to clean, store frames in case, avoid high heat. Manufacturer warranty varies — usually 3–12 months; accidental damage not covered.