Shipping policy

Order Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time
We deliver across India through trusted courier partners.
Estimated delivery time: 3–7 business days depending on your pincode.

Shipping Charges

• Free Shipping on orders above ₹2,999

• For orders below ₹2,999, standard shipping charges will be shown at checkout.

Order Tracking
Once your order is shipped, you will receive a tracking link on your registered email/phone.
You can use this link to track your shipment status anytime.

Delays
Delivery may be delayed due to weather issues, courier delays, holidays, or high-volume periods.
We appreciate your patience.

Damaged / Wrong Product Delivery
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

• Order number

• Photos/video of the product & package

We will arrange a replacement or refund as per our Return/Exchange Policy.

International Shipping
Currently, we only ship within India.

Support
For any shipping-related queries, feel free to contact us:
📞 +91 9971943697
📧 kalyanieyecare97@gmail.com